What is the Community Trigger?
The Community Trigger is a process which allows you (or someone acting on your behalf) to ask the Council to review our responses to complaints of anti-social behaviour. However the following 3 criteria must be met in order for an application to be made:
- Contact us if you have complained to the Council, Police, Health Board or Registered Provider of Social Housing, about 3 incidents of anti-social behaviour in a 6 month period.
- All incidents must have occurred within 1 month of the incident being reported and you believe your complaint has not been appropriately addressed or no action has been taken.
- The application to use the Community trigger is made within six months of the report of antisocial behaviour.
The trigger cannot be used to report general acts of crime, including hate crime or anti-social behaviour.
What happens next?
On receipt of a Community Trigger referral, a number of people will come together from relevant council departments and partner organisations such as North Wales Police that will look collectively at the issues you have reported. They will also look at any actions that have been undertaken to determine if that action was adequate based on reasonable expectations and timescales. The review panel may make recommendations for further action to be taken in order to try to resolve the problem.
A response will be sent to you by The Council’s Community Safety team, explaining the action taken and suggestions on how to resolve the anti-social behaviour.
How do I make an Application?
To request a community trigger you will need to give the following details:
- dates of each time you’ve complained;
- details of where you complained (name, organisation and/or reference number)
- information about the anti-social behaviour
Complete the request form:
Request form – community trigger
And return to:
For further information, call: