Cyngor Gwynedd officers are available to help with energy issues. Contact us if you're not sure which scheme is best for you:
Housing One Stop Shop
Schemes available to help you:
Council Tax Reduction
A Council tax reduction is a reduction in your Council tax bill based on your income, the size of your family, other adults who live with you and the amount of Council tax you must pay.
More information about council tax reductions
Cost of living Help
If you’re struggling with day-to-day costs, support is available to help with bills, food and other household costs.
More information: Cost of living help
Croeso Cynnes (Warm Welcome)
Several locations across Gwynedd offer a ‘Warm Welcome’ for anyone to come in for shelter, chat, and a cup of tea.
Croeso Cynnes (Warm Welcome): More information
Empty Homes Schemes
Schemes are available to renovate empty homes to an acceptable standard of living, this includes grants and loans from Cyngor Gwynedd and the Welsh Government.
This can include measures to improve the energy efficiency of the house and make it warmer.
Nest Wales
Nest Wales provides impartial energy advice and can offer free energy efficiency improvements to those who qualify.
Nest Wales: More information (opens in new tab)
Discretionary Assistance Fund (DAF)
A grant to help pay for essential costs, such as food, gas, electricity, clothing, or emergency travel.
DAF: More information (opens in new tab)
Citizens Advice - Advicelink Cymru
Funded by the Welsh Government, this project focuses on providing advice on complex benefits, debt, employment, discrimination, and housing issues.
More from Advicelink (opens in new tab)
Council Tax exemption or reduction for severe mental impairment
Anyone who is medically certified as being Severely Mentally Impaired (SMI) may be eligible for a Council Tax exemption or discount. This means that the person will have a severe impairment of their intellectual and social functioning that appears to be permanent.
More about Council Tax exemption or reduction for severe mental impairment (opens in new tab)
Green Homes Wales
Helping homeowners in Wales make energy efficient improvements to their homes.
Green Homes Wales: More information (opens in new tab)
Pension Credit
Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income.
Pension Credit: More information (opens in new tab)
Cold Weather Payment
You may get Cold Weather Payments if you’re getting certain benefits or support for Mortgage Interest.
Cold Weather Payments: More information (opens in new tab)
Off Grid Heating Fuel Support Scheme
If you are eligible for the Council Tax Reduction Scheme (CTRS) because you are on a low income, and you rely on heating oil or LPG to heat your home, you are eligible for a one-off £200 payment.
More information and apply online
Great British Insulation Scheme (GBIS)
GBIS is a scheme run by Ofgem. It is designed to provide improvements to the least energy efficient homes in the UK to tackle fuel poverty and help reduce energy bills.
More about GBIS (opens in new tab)
Warm Homes DIscount Scheme
You could get a £150 discount on your electricity bill under the Warm Homes Discount Scheme. The money is not paid to you – it is a one-off reduction off your electricity bill.
Warm Homes Discount Scheme: More information (opens in new tab)
Attendance Allowance
Attendance Allowance helps with extra costs if you have a disability or health condition severe enough that you need someone to help look after you.
More about Attendance Allowance (opens in new tab)
Find ways to save energy in your home
If you own a property, you can get recommendations from the UK Government on home improvements that could make your property cheaper to heat and keep warm.
Information about ways to save energy in your home (opens in new tab)
Boiler Upgrade Scheme
The scheme provides grants to encourage property owners to replace existing fossil fuel heating with more efficient, low carbon heating systems.
Water
Electric and Gas
- Find My Supplier (Gas only) (opens in new tab)
- Scottish Power Hardship Fund (opens in new tab)
- OVO Extra Support (opens in new tab)
- EDF Customer Support Fund (opens in new tab)
- Financial assistance for Octopus customers missing out on Winter Fuel Payments
(opens in new tab)
Information and resources
- Ask Bill: Impartial information and advice about money and bills (opens in new tab)
- Electric blankets scheme from Octopus to support customers most in need (opens in new tab)
- Smart Meters: Information about installing a smart meter in your home or business (opens in new tab)
Many suppliers have resources similar to the above. Visit their website to see what's available.
Financial help
- Fuel Bank Foundation (opens in new tab): Advice for people struggling to pay their energy bills.
- Fuel Bank Foundation (opens in new tab): Emergency heat fund for homes not connected to the gas grid.
- Money Helper (opens in new tab): Free and impartial financial assistance, with government support.
- Age Cymru (opens in new tab): Specialised advice for older people.
- Advicelink (opens in new tab): Funded by the Welsh Government, this project focuses on providing advice on complex benefits, debt, employment, discrimination, and housing issues.
Grant / scheme finders
- Turn 2 Us (opens in new tab): A useful grant search engine.
- Benefit Checker - Turn 2 Us (opens in new tab): Check which means-tested benefits you may be entitled to.
- Lightning Reach (opens in new tab): A useful grant search engine.
- EntitledTo Benefits Calculator (opens in new tab): Help to check if you’re claiming everything that you’re entitled to.
- Charis (opens in new tab): Scheme search engine for people in financial difficulties.
The Family Information Service is a statutory service that offers free advice and support to all families when they need it most.
Cartrefi Clyd
Cartrefi Clyd offer a subsidised service to help homeowners make their properties fit for the future, whilst managing the challenges associated with retrofit.
Read more about Cartrefi Clyd (opens in new tab)
Older not Colder: Care and Repair Cymru
Care and Repair Cymru is a Welsh charity which works to ensure that all older people can live independently in a safe and warm.
Read more about Older not Colder: Care and Repair Cymru (opens in new tab)