If you wish to make a personal injury claim, standard forms are available for download from the Ministry of Justice (opens in new tab) website.

Once the form is completed, it should be directed to the Council’s insurers:

Insurer’s name: Zurich Insurance Company Ltd
Portal ID number: C00650
Policy number: QLA-04U005-0013
Effective until: 31 March 2026
Postal address: Zurich Municipal, PO Box 3321, Interface Business Park, Swindon, SN4 8XU
E-mail: birminghamcasualtyclaims@uk.zurich.com
Telephone: 0800 783 0692

Any further enquiries should be directed to the Council’s Insurance Unit: