Complaints and feedback

You can voice your concerns or submit a complaint to the Council if you are unhappy with the standard of service that you have received from the Council, or if you are unhappy with something the Council or a member of staff has done or has failed to do.

A formal complaint is the usual way to complain about most services. However, there are different procedures in place for some services, such as education and social services.

If you want to report a problem, or request a service rather than submit a formal complaint please go to:
Report it online
Apply for it
Contact us