If you need to renew or replace a permit for parking, waste disposal, or any other council service, this page provides all the information you need to complete the process easily and efficiently.
Renewing Your Permit
You can renew your permit online or by post. Permits must be renewed before their expiry date to avoid fines or service disruption. Renewal reminders are typically sent 30 days prior to expiration.
How to Renew Online:
- Log into your council account.
- Navigate to the "Permits" section and select the permit you wish to renew.
- Follow the instructions to make payment and complete the renewal process.
Once renewed, your updated permit will either be posted to you or automatically updated in our system, depending on the type of permit.
Renewing by Post:
- Complete the renewal form sent with your reminder letter or download it.
- Include a cheque or postal order for the renewal fee.
- Post it to us.
Replacing a Lost, Stolen, or Damaged Permit
If your permit has been lost, stolen, or damaged, you can request a replacement. There may be a small administrative fee for replacement permits.
To Replace Online:
- Log into your council account.
- Navigate to the "Permits" section and select "Replace a Permit."
- Provide details of the lost, stolen, or damaged permit, and follow the steps to order a replacement.
To Replace by Post:
- Download and complete the replacement form.
- Include any required documentation (e.g., police report for stolen permits) and the replacement fee.
- Post the form and payment to us.
Processing Times
- Online applications: Up to 3 working days.
- Postal applications: Up to 10 working days.
If you experience any delays or have questions about your permit renewal or replacement, please contact our Customer Service Team on 01234 567890.