16+ Travel Ticket
Are you over 16 years old and living and studying in Gwynedd? Take a look at the timetables to see if a 16+ Travel Ticket could benefit you: 16+ Travel Ticket Bus Timetables
(you will need to create an account if you don't have one)
See terms and conditions
Or call: 01766 771000 (It isn't possible to buy an e-ticket over the phone)
Annual and term tickets are available. You can pay by credit/debit card, or arrange a Direct Debit payment.
- Term (Autumn): £120
- Term 2 (Spring): £120
- Term 3 (Summer): £60
Where and when can I use the Ticket?
The 16+ Travel Ticket Timetables
lists the services available as part of your ticket. Remember that your ticket will not allow you to travel on all public transports in Gwynedd. It is your responsibility to make sure that the service you need is available to / from the location and at the time you want to travel.
What's the difference between an e-ticket and a ticket through the post?
Once you have bought an e-ticket it will be available right away on apGwynedd. apGwynedd is free to download from Google Play or Apple Store. You will need to show your e-ticket on your phone every time you travel.
If you choose to receive your ticket through the post, delivery can take up to 5 working days (and up to 10 days for a train ticket).
It isn't possible to buy an e-ticket for traveling on the train.
I'm having trouble downloading my e-ticket. What should I do?
Once you have bought an e-ticket it will be available to download immediately on apGwynedd.
If you already have apGwynedd on your phone, you may need to log out and log back into the app to access your ticket.
We will e-mail a link to download apGwynedd once you have bought your e-ticket. If you don't received this e-mail, check your spam folder. Any problems, just send an e-mail to email@example.com
Do I have to buy a ticket?
If you're travelling on a school/college only bus, you will need a 16+ Travel Ticket to travel on it. It is not an option to pay for individual trips. If you're travelling on a regular service bus, it is an option to buy single trips, but this may be more expensive than buying a 16+ Travel Ticket.
You don't need a ticket to travel between one college/school site to the next as part of your course. Your college is responsible for providing the transport during the schooling day.
If you're over 15 years old and attending year 12 or a further education course, you do not need to buy a ticket. The Council must provide transport for everyone under 16 years old on 31 August.
Can I have a train ticket?
If you're travelling to Coleg Meirion Dwyfor Pwllheli and you live in certain areas to the South of Porthmadog, it's possible that you will be offered a train ticket. If you journey qualifys for a train ticket, the option will be offered to you when applying for the ticket.
E-tickets are currently not available for train travel (only plastic tickets through the post). Please remember that a train ticket can take up to 10 days to be delivered, so do order early!
I've lost my ticket. What should I do?
If you have an e-ticket, all you need to do is download apGwynedd on another phone/device and your ticket will be available right away.
If you have a plastic ticket call 01766 771000. A fee of £10 is charged to re-print / post you a new ticket.
My details have changed. What should I do?
Let us know of any changes in your personal details.
If you have an e-ticket, log in to your online account ac go to My Requests. Open the request and send us an update.
If you have a plastic ticket, call 01766 771000. There will be no fee to update your details.
Why do I have to pay?
The Council doesn't have to provide free transport to school / college for those over 16 years old. We have decided to raise the income over cutting services. The Council contributes 80% of the transport costs. This is based on the Post 16 Transport Policy.
Gwynedd Council does not offer financial help towards this scheme, but you may qualify for an Education Maintenance Allowance (EMA). For more information, visit www.studentfinancewales.co.uk/FE or ask your school / college.
I bought a Travel Ticket for 2019/20. Will I get a refund?
If you have bought a 16+ Travel Ticket for the whole year (2019/20) and
- have paid the full amount when buying: we will arrange your refund of £60 for Term 3 before 14 July 2020.
- are paying monthly by Direct Debit: we will no longer be taking any more payments (except in situations where the payments for Term 2 were not completed when the payments were frozen on 20 March 2020.You do not need to do anything.
For further information, contact us:
Contact us online: 16+ Travel Ticket enquiry