Missed box/ bin

Please let us know if your bin/box was not emptied on your collection day.

 

But, before you contact us, please check: 

• if there are current collection issues in your area.
• that the bin/box was put out at the correct time/day. Remember that we collect between 6am and 6pm.  

Enter your post code in the box below to check your collection date. ...

 

• that there weren’t any unsuitable items in the bin/box. Was there a sticker in the bin/box explaining why it wasn’t collected? 

Bin/box not emptied – report online

(you will need to create an account if you don't already have one)

You can also contact us on 01766 771000.