Missed box/ bin

Please let us know if your bin/box was not emptied on your collection day.

  • But, before you contact us, please check:

    that the bin/box was put out at the correct time/day. Remember that we collect between 6am and 6pm. 

    Enter your post code in the box below to check your collection date. ...

  • that there weren’t any unsuitable items in the bin/box. Was there a sticker in the bin/box explaining why it wasn’t collected?


Bin/box not emptied – report online

(you will need to create an account if you don't already have one)

You can also contact us on 01766 771000.