What information we collect
The information we will collect will depend on the nature of your claim, but can include the following: name, address, date of birth, age, occupation, telephone numbers, email address, vehicle registration, National Insurance Number, and sensitive personal data such as medical information.
How we collect the information
Information will be collected in a number of ways, including: written correspondence, emails, face to face, telephone calls, provided by other bodies e.g. solicitors and insurers.
Why we need your information
The Council will use your information to determine and handle your insurance claim against Cyngor Gwynedd. Your information may also be used in the furtherance of an associated service required or received from the Council, such as making a complaint or a request for service. By making a claim, you consent to the collection and use of your personal information (including sensitive personal data) by us, provided it is used as set out in this notice. Failure to provide personal information may mean we will be unable to process your claim.
Justification for using your information
We are using your information:
- because the Council is under a duty to protect the public funds it administers
- because we are undertaking a task in the public interest
- for the detection and prevention of fraud
The Council will not use your information for automated decision making or profiling.
Sharing your information
Depending on the nature of your claim/contact, your information may also be shared with any of the following:
- Other Council departments
- Council’s insurers
- Internal / external solicitors
- Judicial agencies – e.g. Courts
- External loss adjusters
- External contractors
The Council will not transfer your information to another country.
How long your information is kept
Information will be kept for 6 full financial years after the date your claim is settled. Where a claim involves a child/minor, this 6 year period will not begin until the child’s 18th birthday.
Your rights
Further information (opens in new tab) about your rights and the Data Protection Officer’s contact details.