Information for Families about our use of personal information
The information we collect about you is handled in accordance with data protection legislation. This means that the only records we can keep are relevant to the work we are doing with you. The records have to be accurate, up to date, secure and kept for a specific period only.
What information do we hold about you?
We record basic information about you, where you live, why you are using the Team Around the Family service and about the work that we are doing with you.
What is our legal basis for doing this?
Since we work under the Social Services and Well-being (Wales) Act 2014 we do this as part of our public task under Article 6(1)(e) of the General Data Protection Regulation and Article (2)(h) for sensitive information.
Why and with who do we need to share information?
We share information with people who are working directly with you as a family, to make sure that they will be able to work together more effectively to ensure that your family receives the right help at the right time.
This will cut down the number of times you or your child may be asked the same basic questions over and over again by different people.
We share information with the Health Board, Barnado’s, Y Bont, Social Services, the Education Department and schools.
Official inspectors might look at your record to check that the Team Around the Family is working properly and keeping clear and accurate records.
How long we keep your information?
We will your information for up to 25 years.
Your rights
You have the right to see information held about you and your child. For further information about your rights and details of the Data Protection Officer, please go to the Rights section of our website.