Visitors to our website
When you visit www.gwynedd.llyw.cymru we use 3rd party services, SiteImprove and Google Analytics to collect information about visitor behaviour patterns on the website. This allows us to find out how many visitors go to various part of the site, and helps us improve the visitor experience for the customer.
We will keep your IP address for up to one year for security reasons.
Cookies
You can read about our use of cookies on the Privacy notices and cookies page.
Website satisfaction questionnaire
We encourage visitors to our website to provide a score (1* to 5*) on their satisfaction with our website. If the visitor provides their email address with their score, the email address will be kept for a maximum of 1 year. Unless an email address is provided we are unable to identify the individual who gave the score.
Online payments
When you use debit cards to make payments through our website – to pay council tax etc, the card number will be encrypted, as well as many other safety measures.
YouTube
Videos are embedded on some of the pages on our website. When you click on a link that opens the video it will take you to the YouTube website, and your data will be handled in accordance with their privacy notices.
External websites
We have a number of external links from our website. Cyngor Gwynedd is not in any way responsible for the content of these websites.
Consultations
The Council will occasionally hold consultations so that residents can have their say on the services that we provide. Every survey will include a privacy notice letting you know for how long the data will be kept and what we do with the information you provide.
Who else will receive your information
We will share your information with other Services across the Council and some external bodies, in order to provide you with a service. We won’t share your information with other bodies unless we have to.
As a public authority, Cyngor Gwynedd is required by law to protect the public funds it administers. We may share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.