People that receive Universal Credit will not receive Housing Benefit. Their Universal Credit may contain a Housing Cost element, and tenants will be responsible for using this money to pay their rent, even if there’s a shortfall between the money they receive and the actual rent.
The Government have prepared advice and guidance for both tenants and landlords on their website, which includes the procedures to follow to request direct payments if a tenant has rent arrears. Direct payments can be requested by contacting the Universal Credit Service – all these details are available on the Government’s Universal Credit and rented housing website.
For further information, please contact us:
Phone: 01286 682689