How do I get help?

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1. Llŷn Area

• E-mail - oedolionllyn@gwynedd.llyw.cymru
• Phone (09:00-17:00) - 01758 704 099
• Emergency out of hours phone (any other times and on Bank Holidays) - 01248 353 551
• On-line form

2. Caernarfon Area

• E-mail -oedolioncaernarfon@gwynedd.llyw.cymru
• Phone (09:00-17:00) - 01286 679 099
• Emergency out of hours phone (any other times and on Bank Holidays)  - 01248 353 551
• On-line form

3. Bangor Area

• E-mail - oedolionbangor@gwynedd.llyw.cymru
• Phone (09:00-17:00) - 01248 363 240
• Emergency out of hours phone (any other times and on Bank Holidays) - 01248 353 551
• On-line form

4. Eifionydd and Meirionnydd North

• E-mail - oedolioneifionydd/gogmeirionnydd@gwynedd.llyw.cymru
• Phone- (09:00-17:00) - 01766 510 300
• Emergency out of hours phone (any other times and on Bank Holidays)- 01248 353 551
• On-line form

5. South Meirionnydd Area

• E-mail - oedoliondemeirionnydd@gwynedd.llyw.cymru
• Phone  (09:00-17:00) - 01341 424 572  
• Emergency out of hours phone (any other times and on Bank Holidays)-- 01248 353 551
• On-line form

Contact us if you believe that you, or someone you care for;

• needs assistance to improve your/their wellbeing
• you have any needs or impairment which creates problems with daily life.

We will then assess your needs.

A member of staff will talk with you, your family and carers about your needs in order to find out what's important to you.

The assessment will show if you are eligible to receive support and what kind of help you need. Sometimes we will need to ask other professional workers what they think you need, but we will not do this without your permission.

In a case of extreme urgency, emergency or serious risk of harm, we will aim to commence the assessment within 24 hours, and will arrange for the services begin at once.

Otherwise we will contact you to arrange a time of the assessment.