Visitor Experience Hubs set to open over Easter

Date: 13/04/2017

Visitor Experience Hubs set to open over Easter

Following detailed discussions between Gwynedd Council, North Wales Tourism, local partners in Caernarfon and Y Ganolfan in Porthmadog, the former tourist information centres in both towns will open as visitor experience hubs during the Easter holidays.

 In addition to providing a service to North Wales Tourism members across the north west Wales area, this will mean that visitor experiences and information will be available from the former tourist information centres (TICs).

 The facilities will be run by North Wales Tourism who works across the region to promote its members, 200 of which are located in Gwynedd; in addition to promoting north Wales and providing information to visitors to the region.

 In response to the Council’s decision in 2016 to stop running its TICs due to unprecedented funding cuts facing the authority, positive discussions have been held with North Wales Tourism regarding the use of the former centres in Caernarfon and Porthmadog as visitor experience hubs.

Jim Jones, Managing Director of North Wales Tourism said: “We are delighted to be working with Gwynedd Council and local partners to transform the former TICs into Visitor Experience Hubs. 

 “We will be developing the former TICs into interactive experience hubs offering a more immersive, hands-on and behind the scenes space for visitors to experience what Gwynedd and north Wales has to offer. We will initially be opening the former TICs with very limited changes, however we have exciting plans for developing this space over the coming months including both digital and non-digital installations.

 “The provision in Porthmadog will be open Friday to Monday over this Easter weekend and on Easter Sunday and Monday in Caernarfon from 11am to 3pm. Both provisions will be open every weekend in the first instance.”

 Siân Jones, Tourism Manager for Gwynedd Council added: “As a Council, we are very pleased that we have been able to work in partnership to find a solution which will mean that the former tourist information centres will be operational from the Easter holidays. North Wales Tourism has exciting plans to develop both locations and we look forward to working closely with them to realise their vision.

 “Whilst the Council has to adapt to the challenging financial times we face, the agreement we have been able to reach with North Wales Tourism shows that by working in partnership we can identify creative solutions.

 "As well as this welcome new use for the former tourist information centres, we are also continuing to work with partners across the tourism sector and promoting Gwynedd through the website and digital platform with a new site currently being developed to improve the accessibility of digital information for visitors. In addition, we continue in discussions with partners within the sector to ensure that visitors to the county can access information from other sources such as tourist information points, digitally and through North Wales Tourism’s 321 distribution points across Gwynedd.”